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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lori Dominguez

June 20, 2025

5  out of  5
rating by Lori Dominguez
"Love this place!!! Nancy Maldonado is so friendly and professional... she answered all my questions and even offered quotes on other things I needed insured... the best by far!!!!"
We responded:
"Thank you Lori for the 5 star review. Nancy is an excellent risk advisor and will always make sure you get all the information for you to make the best decision for your family! Thank you again. "
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Monica Ramirez-Martinez

June 20, 2025

1  out of  5
rating by Monica Ramirez-Martinez
"Horrible office that only clearly want you to pay bill breakdown that benefits them and does not respect an elderly 69 year old man entitlement to discounts and merged policy and multi car discount and other discounts my husband and dad proved. They started to verbally attack my dad."
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I. R. Martinez

June 20, 2025

1  out of  5
rating by I. R. Martinez
"Staff members can be very argumentative and really try to control you in telling you and not asking you to not call or text. Very rude!!!"
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CoreWeb Technologies LLC

June 19, 2025

1  out of  5
rating by CoreWeb Technologies LLC
"Horrible experience with the very Agent herself. Treats you like a criminal when you are only trying to get the best prices. FIRST REVIEW WRITEN 3 MONTHS BEFORE: Tyya! An amazing personality, very dedicated in calling your customer. I appreciate that even before actually getting myself and entire family transferred to you alls' office. Strongly recommended."
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Ralph Tores

June 9, 2025

5  out of  5
rating by Ralph Tores
"I just wanted to say that the person that helped me get my policy together, that had everything that I needed and then some. With the quickness, professionalism and absolutely the best price. Because, believe me, I had called around for 2 days until I remembered About Trey, at State Farm. He definitely got me back on the road with that peace of mind that we all want and deserve. So thank you Trey, I appreciate you and the office of Dominique Miles state farm."
We responded:
"Thank you so much for this! We’re really glad Trey was able to take care of you and get you exactly what you needed. He works hard to make sure our customers are covered and feel confident about their choices. We know how stressful insurance shopping can be, so hearing that you felt peace of mind means a lot. We appreciate you trusting our team — and we’re always here when you need "
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William Han

June 3, 2025

1  out of  5
rating by William Han
"If I could give 0 stars I would definitely love to! I've been with State farm for several years from my time in college all the way until now and this agency has got to be one of THE WORST I EVER EXPERIENCED. they always have an attitude if you miss one single payment and they would call you 200 times a month just to get their hands on your money. I've previously been with agents in NC and Georgia and Nobody had an attitude like them. Ever since I moved to Texas my auto policy and rental insurance prices have gone up EVERY SINGLE month. Their explanation was that the prices they presented were the lowest possible in the state ($ 390 a month with renters insurance) and even though their prices increase each month, it is normal for them to do so based on MY INSURANCE HISTORY AND THE LAW. Please be AWARE for these people asking for your money, I have had 2010s Mazda before and it had a very minor dent on the bumper and when I asked Statefarm if they could help me cover the repair cost their corporate refused immediately. Taking my money and not helping me with anything is NOT Acceptable and it is definitely NOT ACCEPTABLE when your agent has an attitude that said: "Pay your insurance or suffer from your punishment"."
We responded:
"Hi William, Thank you for your feedback. I’m sorry to hear about your experience and that we didn’t meet your expectations. Insurance rates and claim outcomes are influenced by many factors, but we understand how frustrating this can be. We’d be happy to go over your concerns and help clarify anything. Please feel free to contact our office directly—we’re here to help. Best regards, Dominique Miles State Farm Agent "
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Cathilina Sutton

June 1, 2025

5  out of  5
rating by Cathilina Sutton
"Trey Pettus was very helpful and professional with providing a competitive Homeowners quote and receiving the bind order. Thank you for your responsiveness and professionalism."
We responded:
"Ms. Sutton, thank you for the 5 star review for Trey Pettus. Trey is an excellent risk advisor to clients. He is patient and knowledgeable so many clients gravitate to him. Again thank you for your business and the five star reviw!"
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Carlos Canedo

May 27, 2025

5  out of  5
rating by Carlos Canedo
"Great service. Nancy as always was very helpful with my request and very knowledgeable and kind. Thank you."
We responded:
"Thank you for the five star review. Nancy joined our team and immediately and has been recognized by multiple customers for her outstanding customer service. Welcome Carlos and we look forward to many more years "
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V. London

May 11, 2025

4  out of  5
rating by V. London
"Huge Thank you to Trey and all his professionalism and patience. He helped me bundle my home and auto insurance together and saVed me some mula...Much appreciated."
We responded:
"Hi V. London, Thank you so much for your kind words and thoughtful review! We’re so glad to hear that Trey was able to assist you with professionalism and patience while bundling your home and auto insurance—and saving you some mula! We truly appreciate your feedback. If there’s ever anything more we can do to earn that fifth star, please don’t hesitate to let us know. We’re always here for you and look forward to continuing to serve you! Warm regards, Dominique Miles State Farm Agent"
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gilbert perez

May 9, 2025

5  out of  5
rating by gilbert perez
"Nancy was very professional and helpful in answering questions about home and auto coverages. I experienced five star service."
We responded:
"Nancy really appreciated the five star review. She enjoys educating people on insurance and making sure they make informed decisions for their families!"
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Jonathan Canizales

May 9, 2025

5  out of  5
rating by Jonathan Canizales
"I did my life insurance with Agnes very nice and sweet lady , I recommend everyone to come by and visit her she is awesome! Ty for helping me with my life insurance.😁"
We responded:
"Thanks Jonathan, life insurance is Agnes passion. Im glad you are protecting your family. Thank you! "
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Juan Chantaca

May 9, 2025

5  out of  5
rating by Juan Chantaca
"Ive been a customer at this office and Agnes always helps me with my insurance needs and always explains all my coverages. She is amazing at what she does!!!"
We responded:
"Thank you!!! 5 stars is such an honor."
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Andrew Vargas

May 9, 2025

5  out of  5
rating by Andrew Vargas
"One of the agents that works for State farm Agnes it's very professional explain everything in detail does a phenomenal job with customer service definitely five stars"
We responded:
"Agnes is very proud of her work and really listens to the customers needs before making a recommendation! Thank you for your words and the 5 stars! "
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Chris Lombrano

May 8, 2025

5  out of  5
rating by Chris Lombrano
"Nancy Maldonado was terrific , great communicator and is passionate 🙏🏻"
We responded:
"Chris, thank you for the Five ⭐️ stars! "
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John Micheal Ortiz

May 8, 2025

5  out of  5
rating by John Micheal Ortiz
"Nancy was so amazing made the process of life insurance affordable and easy for myself and my wife thanks Nancy for caring and understanding what’s important!"
We responded:
"5 stars ⭐️ Nancy! Outstanding and thank you sir for your feedback about helping you with Life Insurance! "
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Matt Takeguma

April 24, 2025

5  out of  5
rating by Matt Takeguma
"Amazing amazing amazing. Agnes works with your budget and is super friendly and sweet. Thank you for helping me. 😊"
We responded:
"5 ⭐️ stars, thank you! Agnes always listen to the client, educates the client, and focuses truly on the risk protection. Welcome to Texas, and thank you again for the 5 Star review."
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April Garza

April 17, 2025

5  out of  5
rating by April Garza
"Great customer service, Agnes helped me so well with my rental insurance and life insurance!! So excited and help with my services!! Thank you again for all your help and always keeping me informed with any new services"
We responded:
"Wow 5 stars. Agnes takes so much pride in explaining life insurance protection and helping customers really understand the ins and out. Agnssnhas been with the agency since say one and truly goes the extra mile with clients. Thank you again for the five stars! "
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Freweini Demoz

April 2, 2025

5  out of  5
rating by Freweini Demoz
"Trey is the best at explaining Life and Auto insurance. Thank you Trey"
We responded:
"Thank you for the five star review and Trey is the best"
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adam gonzales

April 2, 2025

5  out of  5
rating by adam gonzales
"Everyone at State Farm did an awesome job getting me better insurance than what I had before. Cheaper also."
We responded:
"Thank you Mr.Gonzales for share your experience at my agency. Auto, Home, and Life insurance are very important and I am so glad my team advised you on the right coverages at the right price for you! Thank you again"
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Brian Romero

March 31, 2025

5  out of  5
rating by Brian Romero
"Called in on an issue that someone had the wrong. Name mixed up with one else and I couldn’t with State Farm .called Agnes she was very very helpful , helped me to resolve my issue and got me back in with State Farm and got me a very good quote thank you very much!"
We responded:
"Brian, thank you for taking the time to write a five star review for Agnes. She always goes the extra mile and will not give up until all items are complete. She really knows how to provide excellent customer service! Thank you for your understanding in the mix as well. "
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Trey M

March 31, 2025

5  out of  5
rating by Trey M
"Mrs. Miles, Agnes, and the staff are a true delight to work with. They were very understanding in making sure my coverage needs suit my financial situation. Very happy with everything!"
We responded:
"Thank you for the 5 stars. You are a pleasure to have as a customer😍"
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Patty Ortiz

March 18, 2025

5  out of  5
rating by Patty Ortiz
"Great pleasant staff Trey always very helpful"
We responded:
"Thank you so much"
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Patty Ramirez

March 3, 2025

5  out of  5
rating by Patty Ramirez
"I had the pleasure to work with one of the office representatives, Nancy Maldonado! A great experience! I was in need of an updated Mortgagee Clause and it was done promptly and correct on that same day! I wish more companies and their representatives acted in such a manner as Nancy did! Thank you, Ms. Patty"
We responded:
"Thank you for your review, Nancy is such a pleasure to have on our team! I completely agree with your words. Thank you again! "
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Elida Hernandez

February 28, 2025

5  out of  5
rating by Elida Hernandez
"I love the staff so helpful and friendly very respectful and resourceful greatest service! thanks team MILES!"
We responded:
"Thank you for the review and the compliment of my staff. We look forward to many years of serving you! "
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Trae Avant

February 22, 2025

5  out of  5
rating by Trae Avant
"This agent and team genuinely care about the protection and safety of your family. Highly recommend!"
We responded:
"Thank you for your very kind words! "